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Sending overdue reminders

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Sending overdue reminders

You can use Zoho Invoice to send overdue reminders to your customers for those invoices that are past the due date. To send overdue reminders do the following -

  • Go to the "Invoice" tab.
  • Click on "Overdue invoices" link on the left. This will list all the invoices that are past the due date.
  • Click on the invoice for which you want to send the overdue reminder and go to its details page.
  • Click on the "remind" icon at the top of the page (refer the image below).
  • This will bring the e-mail dialog with the message that you have configured for the "overdue notification" template in the "Settings" page.
  • Customize the message as required.
  • Click the "Send" button, to send the reminder to your customer.

To customize the default message, do the following -

  • Click on the "Settings" link at the top right corner.
  • Click on the "Overdue Intimation" link under the "E-mail Settings"
  • Customize the message as required.
  • You can also make use of the placeholders
  • Click on the "Save" button to save your changes.

For any other queries or information, feel free to contact us any time at support at zohoinvoice dot com

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